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Privacy
Policy

Effective Date: [Insert Date]


This Privacy Policy explains how Club Skin ("we", "our", or "us") collects, uses, discloses, and protects your personal data when you visit our website, contact us, or use our services.

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We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Who We Are

Club Skin
Email: maddie@clubskin.uk

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2. What Personal Data We Collect

We may collect and process the following personal data:

  • Identity Data: Name, date of birth (if provided)

  • Contact Data: Email address, phone number

  • Technical Data: IP address, browser type, device type, time zone, cookies

  • Marketing Preferences: Your preferences for receiving updates or offers

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3. How We Collect Your Data

We collect personal data when you:

  • Use our online booking form or contact form

  • Communicate with us by phone, email, or social media

  • Browse or interact with our website (via cookies and analytics)

  • Sign up for our newsletter or promotional messages

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4. Why We Use Your Data

We use your personal data to:

  • Schedule and manage skincare appointments

  • Communicate with you about bookings or queries

  • Maintain records of services provided

  • Send marketing communications (with your consent)

  • Improve the functionality and user experience of our website

Legal bases under UK GDPR include:

  • Consent – for marketing communications

  • Contract – to manage bookings and provide treatments

  • Legitimate interests – for customer service and site improvement

  • Legal obligation – for recordkeeping (where applicable)

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5. Sharing Your Data

We may share your data with:

  • Booking or website platforms (e.g., Wix)

  • Email marketing providers (e.g., Mailchimp, Wix email services)

  • Professional service providers (e.g., IT support, web developers)

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We do not share your data with advertisers or sell your data.

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6. International Data Transfers

Some of our service providers (e.g., Wix) may store data on servers outside the UK. We ensure that appropriate safeguards (like UK-approved Standard Contractual Clauses) are in place for such transfers.

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7. Data Retention

We retain your personal data only as long as necessary for the purposes collected, including:

  • Booking records: up to 6 years (if required for legal or insurance purposes)

  • Marketing data: until you opt out or withdraw consent

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8. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request erasure of your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

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To exercise your rights, email us at [Insert Email Address].

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9. Cookies and Website Analytics

We use cookies and similar technologies to:

  • Enhance website functionality

  • Monitor visitor traffic and improve user experience

You can control cookies through your browser settings. For more information, see our [Cookie Policy] (if applicable).

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10. Email Marketing

We only send marketing communications if you have given your consent. You can unsubscribe at any time by clicking the link in our emails or contacting us.

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11. Data Security

We take reasonable steps to protect your data, including using secure servers and limiting access to authorized personnel only.

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12. Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted here with a new effective date.

 

13. Contact Us

If you have questions about this policy or wish to exercise your data rights:

Club Skin
Email: maddie@clubskin.uk
Information Commissioner’s Office: https://ico.org.uk

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