Effective Date: [Insert Date]
This Privacy Policy explains how Club Skin ("we", "our", or "us") collects, uses, discloses, and protects your personal data when you visit our website, contact us, or use our services.
We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Club Skin
Email: maddie@clubskin.uk
2. What Personal Data We Collect
We may collect and process the following personal data:
-
Identity Data: Name, date of birth (if provided)
-
Contact Data: Email address, phone number
-
Technical Data: IP address, browser type, device type, time zone, cookies
-
Marketing Preferences: Your preferences for receiving updates or offers
3. How We Collect Your Data
We collect personal data when you:
-
Use our online booking form or contact form
-
Communicate with us by phone, email, or social media
-
Browse or interact with our website (via cookies and analytics)
-
Sign up for our newsletter or promotional messages
4. Why We Use Your Data
We use your personal data to:
-
Schedule and manage skincare appointments
-
Communicate with you about bookings or queries
-
Maintain records of services provided
-
Send marketing communications (with your consent)
-
Improve the functionality and user experience of our website
Legal bases under UK GDPR include:
-
Consent – for marketing communications
-
Contract – to manage bookings and provide treatments
-
Legitimate interests – for customer service and site improvement
-
Legal obligation – for recordkeeping (where applicable)
5. Sharing Your Data
We may share your data with:
-
Booking or website platforms (e.g., Wix)
-
Email marketing providers (e.g., Mailchimp, Wix email services)
-
Professional service providers (e.g., IT support, web developers)
We do not share your data with advertisers or sell your data.
6. International Data Transfers
Some of our service providers (e.g., Wix) may store data on servers outside the UK. We ensure that appropriate safeguards (like UK-approved Standard Contractual Clauses) are in place for such transfers.
7. Data Retention
We retain your personal data only as long as necessary for the purposes collected, including:
-
Booking records: up to 6 years (if required for legal or insurance purposes)
-
Marketing data: until you opt out or withdraw consent
8. Your Rights Under UK GDPR
You have the right to:
-
Access your personal data
-
Correct inaccurate or incomplete data
-
Request erasure of your data
-
Object to or restrict processing
-
Withdraw consent at any time
-
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, email us at [Insert Email Address].
9. Cookies and Website Analytics
We use cookies and similar technologies to:
-
Enhance website functionality
-
Monitor visitor traffic and improve user experience
You can control cookies through your browser settings. For more information, see our [Cookie Policy] (if applicable).
10. Email Marketing
We only send marketing communications if you have given your consent. You can unsubscribe at any time by clicking the link in our emails or contacting us.
11. Data Security
We take reasonable steps to protect your data, including using secure servers and limiting access to authorized personnel only.
12. Updates to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted here with a new effective date.
13. Contact Us
If you have questions about this policy or wish to exercise your data rights:
Club Skin
Email: maddie@clubskin.uk
Information Commissioner’s Office: https://ico.org.uk